Reach the loss while it is still fresh.

Relay Real-Time Leads is real-time restoration lead generation: water, fire, and storm loss leads stream into your pipeline as they happen and route to the right rep, so you are first to the door instead of first to the callback.

What it does

Real-time loss lead generation.

Water, fire, and storm losses stream in, route to the right rep, and become source-attributed leads in the same pipeline as everything else.

  • Real-time water, fire, and storm loss leads
  • Residential and commercial losses
  • Routed to the right rep by territory and loss type
  • Every loss becomes a source-attributed lead
  • Worked in your own pipeline, not a separate tool
  • Reach the loss while it is still fresh
Capabilities

Inside Relay Real-Time Leads.

From the alert to a worked, attributed lead, and what it connects to.

Loss alerts, live

The loss shows up while it is still fresh.

Real-time water, fire, and storm loss alerts stream into Relay as they happen and route to the right business development rep by territory and loss type, so your team can reach the property while the damage is new and the decision is still open.

  • Water, fire, and storm losses, in real time
  • Routed by territory and loss type
  • No inbox to watch or spreadsheet to scan
Connects to LeadsWhere the alert becomes a tracked lead.
Into the pipeline

Every alert, a tracked, attributed lead.

Each alert becomes a lead in the same pipeline as your web forms, calls, and referrals, with the source attributed, so real-time leads are measured and worked exactly like the rest, not in a separate tool.

  • Source attributed like every other lead
  • Worked in the same pipeline and CRM
  • ROI measured against closed revenue
Connects to CRMWhere the lead converts to an opportunity.
Built for restoration

Why real-time wins restoration jobs.

What changes when the loss reaches you while it is still fresh.

  • In restoration, speed wins the job

    The first credible company at the door usually wins. Getting the loss in real time is the difference between the call and the callback.

  • The owner chooses, if you get there first

    Property owners have the right to pick who does their restoration, not a carrier program. Reach the loss first and sign the work, and it is yours, before the claim gets routed to a program and handed to your competition.

  • Real-time, not recycled

    These are losses happening now, routed the moment they occur, not aged leads resold to you and five competitors weeks later. Fresh is the whole point.

  • Routed, not watched

    Alerts route to the right rep by territory and loss type automatically, so nobody is babysitting a feed waiting for something to happen.

  • One pipeline, not a side inbox

    Real-time leads land in the same pipeline as web forms, calls, and referrals, so they are worked and measured the same way.

  • Measured like every channel

    Because the source is attributed, you can see what real-time leads actually produce in closed revenue, not just alert volume.

Works with

Connected to leads, CRM, and communications.

A real-time alert becomes a tracked lead, an opportunity, and a logged conversation, all on one record.

Real-Time Leads FAQ

Questions about Relay Real-Time Leads.

More on the FAQ page.

What kinds of losses trigger a real-time lead?

Water, fire, and storm loss events stream in as they happen, so your team hears about them while the damage is fresh.

How do alerts reach the right person?

Alerts route to the right business development rep automatically by territory and loss type, so no one is watching a feed all day.

Where do the leads go?

Into the same pipeline as your other leads, with the source attributed, so they are worked and measured like every other channel.

How fast are the leads?

Real-time. Losses stream in as they happen and route immediately, not hours or days later like aged or resold leads.

Can we target our service area?

Yes. Route by territory and loss type, so reps only get the losses they can actually serve.

Is this separate from the rest of Leads?

No. Relay Real-Time Leads land in the Leads module alongside web forms, calls, and referrals, on one record.

See it run

Be first to the loss.

About an hour with a restoration specialist. We'll show real-time loss alerts routing into your pipeline and becoming attributed leads.

Book Demo